Schlagwort-Archive: Micro Management

The Damocles Sword for managers – the level of incompetence

If the career accelerates further and further and the values get lost on the way, then the incompetence lurks behind all corners. The fate of an executive hangs on a single horse hair. In the past we used to talk about the Peter Principle – i.e. in a hierarchy every employee tends to rise to his or her level of incompetence. Now everything happens so quickly that this level is reached sooner, because the experienced mentors are lacking. With the appropriate attention, countermeasures could be taken at an early stage.

What are, however, practices that should be considered in order to delay this stage as long as possible?

  • Keep a low voice
    The vernacular says, „Who cries is wrong.“ If you believe the statements of contemporaries, then neither Steve Jobs had resisted the pressure to yell, nor does Elon Musk have this self-control – although the material background would allow for some generosity. The rest of the executives, who shout irascibly and offend cynically and even believe that they are leading, show with this behavior, above all, their limitations. Better be self-controlled by an appropriate volume.
  • Stay fair
    The traditional incentives for yes-men, the special financial payment for strong conformists, are an expression of unbalanced treatment of employees. This injustice is nowadays even replaced by the friendly shake hands, which enhances its effect by never praising otherwise. It does not take long for the biased distribution of appreciation to be noticed. In this sense, giving preference to somebody reinforces the impression that one has reached its level. Everybody benefits, if you stay fair.
  • Be open
    A special form of injustice happens when the old leadership law is used – Rule 1: The boss is always right; Rule 2: If the boss should not be right, then automatically rule 1 becomes effective. This can lead to absurd incidents: I have clearly expressed myself. Why don’t you understand that? And five minutes later: Nobody can understand this. Why don’t you express yourself more clearly? And eventually, the results suffer Use different viewpoints for the benefit of all.
  • Delegate consistently
    Subsequently, there are also conflicting orders, which lead in any case to a punishment. The motivated employee, who is known everywhere and is working on Project A and Project B, will present one of the projects. Then, In the presentation of project A, arises irritation, why project B is not presented. The same thing happens of course in the opposite case. This dilemma can only be resolved by one. Ensure consistency when you assign tasks to others.
  • Let loose
    That a manager loses over time his sense of work is understandable. The lack of practice results in the fact that all the employees know much more than the supervisor. If the cost estimates made by the employees are not trusted and the plans get simply adjusted, this leads to an unnecessary frustration that creates negative stress. Micro management is one of the most important reasons for distress. As a leader you simply let loose and appreciate whatever outcome.
  • Form follows content
    Unfortunately, the sentence is practiced the other way around. Today, many are faced with a dilemma. The half-life of technical knowledge is three years. This means that after almost ten years, the original lessons learned have only a value of 25% – except: One has continuously learned. As a result, while the content is slowly disappearing, form becomes increasingly important. If the discussion of a concept revolves around the font and the CI, then the conversation partners are certainly on different terrains – even if this would be the moment for a valuable contribution. Support your employees, where they really need it.
  • Do not overload
    It is not a weakness especially of the management not being aware of the delayed effects of measures. Initiatives are launched that often take longer than the leadership needs in order to set-up additional activities. All this portfolio management does not cushion this homemade mess. Order and continuity is not a trait once you reach your level (remember Rule 1 and 2). Remember that your initiatives are finished, before you start to turn the next big wheel.
  • Express yourself clearly
    The communication behavior of executives is critical to success. Communicating clearly the strategy, providing values ​​and supporting employees in their efforts is their actual task. If the employees do not understand their leaders, because there is a strange jargon up there or incomplete statements and vague messages are communicated, then the viability of the company is in peril. A fuzzy way of communicating is not adequate for a leader, but it only proves the indicated inability. Learn the language of your target group and deliver your message in their way.

Bottom line: The neutral look from the outside reveals people who endanger the interaction of the teams. Respectful dealing with each other, balanced involvement with all, no blaming, clear goals, avoidance of additional stress, focus on content, understanding of causes and effects, and a clear language are indicators of the effectiveness of a leader. The ultimate goal is to shift the level of incompetence as much as possible through attentive and competent behavior in order to avoid the Damocles sword.

Agility does not tolerate a bonsai style

Bonsai is the art of influencing the growth of trees in such a way that the trees have a beautiful growth habit through artistic designing, but kept small in pots by regular cuts. The result is a large variety of original, apparently wild trees. In nature these trees would grow into the sky. A similar approach has evolved within enterprises. Bonsai style is the art of keeping employees small. This micro management affects the employee activities, like the scissors on the growth of trees. Agility that depends on pro-activity, initiative and flexibility of the people, cannot tolerate bonsai style.

What defines the bonsai style that undermines agility?

  • More criticism than praise
    Representatives of the bonsai style have the tendency to nip the however small commitment of employees in the bud by caviling incessantly. It makes no difference, whether the objections are justified or not. The whole is intensified by the absence of praise. In an agile world such leader could not take a stand, since nobody would follow them.
  • Devalue results with formalities
    The agile employees are driven people of their own aspiration. The attention is limited to the resolution. This leads to the fact that aspects that do not have much to do with the solution are faded out as of minor importance. Does the tie fit? Did you use the official forms? Is the Font correct? The result consists of eighty-percent problem solution. The bad evaluation of the formalities completely misses the goal and tramples all over the tender seedling of the employee commitment.
  • Consistently pulling the superior joker
    After many years of the development, the learning organization, the employee participation, and the teambuilding with their standards, evaluations and decisions from above, the power structures are still in place. Now those, who came to their limits, expect a debureaucratization and the utilization of the inherent employee energy of wanting to create something. However, if no one comes forward voluntarily, the volunteers are determined. If nobody delivers what the superiors expect, the employees get their result adapted by micro management. For safeguarding the business, the hierarchical structures are kept besides the agile ones.
  • Disparaged in the plenum
    A very effective approach, in order to keep the employees small, are offending comments in the public. Devaluing remarks on the personal work style, on small mistakes in the argumentation or on the editing, guarantee that the employees lose their face. The anticipatory commitment of the agile employee is then no longer probable.
  • Micro management
    The always not available, but obsessed with details 24/7 micro managers are actually their best agile employees. Their commitment always is at maximum. They worry about everything and they are decisive. Unfortunately they don’t have the time to consider, because they have incessantly tasks, which they obviously have to worry about. Since everything excites their attention, they cannot manage to get used to the work and contribute thereby nothing. Understandably, they cannot accomplish their actual function. Micro management is one of the largest hurdles on the way to the agility.
  • Missing covering
    The attitude to correct at any time each detail at discretion leads to the fact that the employees are quickly alone without covering, exposed to the problem in case of crisis. In order to be able to act agilely, they need however the trust from above that their actions always take place in the interest of the larger whole. Where a lot of things happen, there happen also many errors. Error tolerance is an approach, to provide good covering. In the context of agility a remaining leadership task is the boundless support and employee shielding, when they process the topics self-organized.
  • Rule one and two

Apart from the micro management the largest agility killers are the rules of power. Rule 1: The boss is always right. Rule 2: If he is not right, then automatically rule 1 is valid. Thereby the budding initiative has no chance to prove itself on a long-term basis and to develop an effective solution.

Bottom line: As long as the old approaches for the company design remain unchanged, like the hierarchical structure, the chain of command, or the superior joker, the associated disadvantages also remain. The generous authorization of the employees with sufficient resources, powers and support is crucial for exhausting the advantages of agile approaches. Bonsai style prevents thereby the desired effects since an employee initiative nipped in the bud cannot flourish.