Schlagwort-Archive: Support

Bonsai – the ideal metaphor for nipped dedication in the bud

A bonsai is the Oskar Matzerath of trees. Even though Oskar decides at the age of three to stop growing, it is a bonsai gardener who suppresses further growth. Similar to a potter who shapes the soft clay into the desired form, the gardener trims the root, the leaves, and especially the buds. He also uses a wire to force the tree to grow into a specific shape. With the right care, bonsais delight their owners for over a thousand years. If these little trees could talk, we would know whether they love this intensive care and long life, or whether regular curtailing of their buds makes them as unhappy as the employees whose personal efforts are cut down by old-fashioned managers.

Since a tree kept small never reaches the yield of a large one, employees should be enabled to contribute their potential. However, this is only possible if the following aspects are not cut back.

  • Meaningfulness
    When considering the meaningfulness of an activity, we better forget the advertising brochures with the always same blank purport: e.g., a world without xxx (whatever); a computer on every table; being connected with friends; a better life. The job must match the values of the employees so that they can realize themselves. This is also true for managers, but they need employees to get their intentions implemented. To achieve this, they use their formal powers and ignore the interests of employees so that they act in the name of their superiors – which inevitably frustrates and slows down the employees. To achieve more, superiors and employees must align their intentions. When managers know what employees can do, encourage them in their efforts, and deploy them where they provide the most to the organization, surprising results are possible.
  • Creative leeway
    The necessary freedom to develop is varying from one to the other. A bonsai does not need much space to develop into an impressive, albeit small tree. In business, however, it is all about yield. It requires space. When employees get fully involved, they deliver more but also different things than the decision-makers expect – sometimes they create even results that are not desired. This is where the entrepreneurial scissors are applied and limit the employees’ scope for action. It is not only valid to the clerks, but also the entire middle management. As a result, the remaining breathing space is so small that nobody gets motivated. To ensure that an agile working environment is not kept artificially small, the individual freedoms must be preserved, even if this results in duplication of work, does not always produce useful results, and the employees may not have time for what the particular superior wants.
  • Development opportunities
    The existence of the employees is limited to the duration of their employment with the company – previously the whole of their working life, nowadays 18 months to a few years. The chance of becoming a Methuselah is exceedingly small. Accordingly, the development paths are much shorter. It is not the development based on perseverance and sustainability that creates commitment but instead focused on short-term results. The motto for today’s pyramid climbers is: quickly one step up, away rapidly. In order to slow this opportunistic fluctuation down, employee development is not fostered or even prevented. If there are no prospects for personal growth, the best people are pushed out of the company. They have no choice but to look elsewhere for favorable opportunities – the technical term is brain drain.
  • Support
    The flattening of structures with holacratic, temporary teams deprive managers of their raison d’être – the leading of employees. After the persons in charge lead themselves, make decisions on the spot, and eventually present and take responsibility for the results, for the superiors, nothing else remains than the support function. The larger a company, the more difficult it is to keep track of the diverse interests. It is hard for active employees to react to suddenly arising tasks because they are attentive to the task at hand. The manager can take on the role of clearing up threats, far-reaching difficulties, and supporting employees in their jobs – e.g., imparting information and connections; making contacts; procuring resources. In this setting not the individual but the team reaches the finish line.

Bottom line: In the times when the motto was, knowledge is power, and no IT could then deliver information to everyone, everywhere and at any time, the steep hierarchies based on the division of labor made sense. Today, the jungle of decision paths and power structures no longer fits into the fast-moving world of VUCA. Correspondingly, the cutting down of employees no longer works. A look at evolution shows that the fauna and flora have developed abundantly and sustainably with a lot of profligacy and redundant development. Only the interventions of man disturb the balance. In the same way, bonsai management is counterproductive. Effect emerges when employees can fully unfold while finding meaning in their work, having sufficient creative freedom (some more and others less), being able to develop and being actively supported by the remaining managers. Bonsais do not become an agile and sustainable jungle – various trees and bushes, which conquer their space and make maximum use of it. The bonsai shows the disadvantages of curtailing employees and is therefore the ideal metaphor for dedication nipped in the bud.

 

What is wanted

The modern workplace is moving. Globalization, information society and digitalization are transforming the working environment powerfully as at the advent of the steam engine. Manual labor shifts globally to where it is the cheapest. The physical values are replaced by informational. Digitalization virtualizes business processes. The remaining jobs provide expensive skilled or precarious less-educated activities. In both cases, the money is no longer sufficient in order to hold the people at work. The management thinks that the workforce desires good remuneration, a safe workplace, promotion and growth, good working conditions, interesting work, compassionate help with personal problems, loyalty to the employees, visible recognition, tactful discipline and active participation. Are these things really what is wanted?

In the following you find some criteria that are relevant for each of us. It is based on these ideas.

  1. Visible appreciation
    The ability to perform is in every employee. Additional amplifiers are praise, acknowledgment and respect. The biggest impact will be achieved, if the appreciation is visible to all. There are always appropriate occasions – at meetings, at the end of a project, at celebrations.
  2. Promotion and growth
    Especially the young workforce is motivated by career perspectives, which have a relatively long effect. Staggered programs that take several years increase on the one hand the operational ability and maintain on the other hand the tension. This includes certificates, education with popular coaches, training courses that interest the employees, and ultimately continuous growth through promotion.
  3. Active participation
    If the decisions are made over the heads of the employees, this dims their performance. Through employee participation, everyone is shaping the future. This reaches e.g. from capital to profit sharing to the joint designing of workflows and working conditions, like continuous improvement processes, quality circles or the learning organization. Important building blocks are the elements of self-organization – the joint development of the strategy, the structures and the processes, as well as participation in decisions that affect one.
  4. Good working conditions
    The working conditions are determined by various factors. The subjective ones are influenced by physical, intellectual, and mental states, which lead to a personal attitude – e.g. positive view, exhaustion, dislike. The factual aspects result from the available technology, the attractiveness of the workplace as well as the official regulations regarding the breaks, flextime or vacation.
  5. Good remuneration
    Even if payment does not have a long-term effect, it represents an important basis for employee satisfaction. In principle, the split in fixed and variable remuneration provides an additional motivator in the form of salary, holiday / Christmas money, and bonuses. It is favorable, if the distribution depends to a large extent on the individual performance. “Socialist” levies on the basis of total success, without consideration of the personal contribution, rev the individual not so much up.
  6. Compassionate support with personal problems
    The most important relationships in everyday life are found in the work environment. This leads to the fact that personal problems are becoming visible over time. If the company offers a trustworthy environment that allows the employees to get advice in case of personal problems, to receive support from the supervisor or even from the HR department, then the workforce is intrinsically committed to the company.
  7. Interesting work
    Interesting tasks are especially encouraging for the particularly powerful employees. For this purpose, the challenges should fit with the interests of the individual, have a certain degree of difficulty or promise additional status. In conjunction with visible recognition, the employees are motivated for a long period of time.
  8. Loyalty to employees
    Active employee retention measures ensure loyalty. For this, you only need fair basic conditions, an open communication culture, backing and, for example, a visible appreciation. Poor personnel management is a central reason for the lack of loyalty. If the company does not realize this loyalty loss, they are surprised by the termination of the employee.
  9. Safe workplace
    Jobs will be safe, if you remain physically and mentally without harm and the place, where you work, is not dangerous. The potential threats of the workplace are overshadowed by the danger of not having one. The flexibilisation of the working world has become possible due to powerful IT programs. The simplified selection and administration of personnel has opened the door for flexible working hours and diverse types of employment. The results are precarious jobs, part-time work and increasing fluctuation.
  10. Perceived self-efficacy
    The freedom that is available for improving the work creates the self-efficacy that motivates to collaborate. As soon as you make intrinsically changes and prioritize the necessary tasks, you take ownership of the improvement. The necessary self-discipline and the respect for each other determine the working environment decisively.

Bottom line: What is wanted in the working day is once again moving. Today’s attitudes challenge tightly organized companies. The workforce wants visible recognition, active participation, compassionate help with personal problems, a safe workplace, good compensation, interesting work, promotion and growth, loyalty to the employees, good working conditions and tactful discipline. The different understanding of what the workforce really wants is reflected in the different prioritization of the management (see in the first section) and the employees (see in this paragraph), e.g. the importance of an interesting work, active participation, or the desire for compassionate support with personal problems. Once the executives take into account what is wanted, the company’s performance will increase – see more here !!