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Documented cluelessness

A large issue of the information society is the fact that people

  • are not aware what they do know and
  • cannot grasp, what they do not know.

Already in ancient times Socrates, the wise of its time, putted it that way „I know that I know nothing.” Our information-hungry society is propelled by the dilemma to learn a lot and to be obliged to inform oneself constantly. This urge for knowledge leads to permanent information overload that creates nothing else than documented cluelessness.

DokumentiertesUnwissen

Our brain is not a hard disk that doubles its storage space and the access speed to stored data every 18 months. Quite the contrary. A Chinese study discovered that our brain is shrinking for the past 10,000 years from 1500 cm3 to 1350 cm3. And our everyday life experience shows that we function differently than a digital data memory. We seem never to be full, therefore

  • we subscribe more newspapers, magazines, on-line offers, than we can process. The paper piles up either in the room or in the garbage;
  • we buy books that become thicker and thicker and ever more rarely read, stuck in the shelves for years waiting for their ’consumption’;
  • we send and receive enormous amounts of emails that overflow our mail box. At the same time we wish to be on more and more mailing lists, in order not to miss anything;
  • the Germans consume on average nearly 4 hours television per day – and remember at best the transmission on the next day, but not the contents;
  • one gets lost when surfing in the Internet.

The documented cluelessness is the information that we have virtually and physically on hold to ensure that we do not miss anything. Who does not have a too large heap of documented cluelessness, as unread articles, books, unseen films, throw the first stone?

The deficit that blocks our access to already known and unknown does not result in an economic use of resources. We do not make anything out of what we already know and continue to untwist the information faucet, in order to perceive, what we think not to know. Eventually we do not feel progress.

The way out of this dead end begins with changing our convictions that drive us.

  • Accepting the own capability
    As soon as we understand that our processing capacity is as good or as bad, as for all others, we can better use the existing resources.
  • We know almost nothing about everything
    There is nobody, who has less cluelessness than we do. Accepting this lack of knowledge, not being afraid of posing questions and making curiosity a virtue reduces the pressure.
  • Preventing that news blow out quickly
    Soaking up news passively leads to fast forgetting. Immediate, active application of new knowledge in discussions and/or the written summary of new insights lead to the fact that it can be better recalled.
  • Using the senses for oneself
    Information is at best remembered, if it enters on the one hand via several sensory channels and on the other hand our preferred sense channel is supplied. Who knows, with which sense channel he/she learns best – visually, auditory, kinesthetically?

Bottom line: The fatal is the missing awareness of the existing knowledge and the invisibility of the unknown. This deficiency cannot be overcome with efforts but by coming loose the documented knowledge and by using the existing always more actively. It functions well, if we change our convictions, as mentioned above, so that the need for more and more documented cluelessness dissolves.

Level playing field is for no one free

When we meet other people, by nature we differ in physical, cultural and mental characteristics – height, weight, age, origin, language, culture, class, attitudes, abilities, activities and so on. Even close relatives develop more and more differences over time. Respectively many people desire an equal and respectful interaction with each other. On closer look it appears that this desired level playing field is for no one free.

Augenhoehe

Actually it is mainly a matter of making common cause in a spirit of no prejudging, of mutual confidence and with respect. The alternative positions are unpleasant for some people. Although the protagonists decide, in which position they are, apart from having equal level there are the following point of views.

  • Worm’s-eye view
    For those people, who look at cooperation from this perspective, a feeling of inferiority becomes sometimes apparent. If one supposes that the other one caused this situation, one feels degraded. This position offers the comfortable position of not being responsible, but nevertheless most people strive at least for level playing field.
  • Bird’s-eye view
    From this point of view these people develop quickly the feeling of superiority. This aspect does not often come from others, who put someone up on the pedestal, but from one’s arrogance. The illusion of having things firmly under control does not mean that the respective person also feels responsible. The associated reputation often prevents that everybody can meet on common ground.

Agreeing to meet on level playing field results in mutual give and take.

  • Jointly assigning tasks
    Tasks are mainly not a matter of taking over, but rather of getting rid of them. Level playing field means in this case that the selection of an activity is done equally. The obligations are not simply delegated from the top and are not simply rejected from the bottom. This requires an objective approach for the assignment. On the one hand the wishes should be taken into account and on the other hand the insight should exist that certain things have to be done.
  • Authority to the acting person
    The right of doing something is more likely what people struggle for. Everyone wants to have the authority to select and to decide. Level playing field means here to find a reasonable power allocation. One approach is to provide people the authority that they need to fulfill their tasks.
  • Taking responsibility for the own acts
    The responsibility in turn is something that one would like to delegate, since the consequences are in the worst case the loss of the own position. On level playing field means that one achieves the appropriate distribution of the responsibility. The superordinate have the responsibility for the aspects that they set for subordinates. The subordinate takes the responsibility for its own doing, without being able to refer for example to a necessity to obey orders.

A helpful approach is the bundling of tasks, authority and responsibility in one hand. That way taking over a task includes the authority attached to it and the responsibility for the fulfillment. The task has thereby possible negative consequences in case of the failure. This motivates the person in charge to fulfill the task with a successful conclusion and then, of course, pocket the wages.

Bottom line: In principle the human right is valid, since we are all equal. However, this is not sufficient to reach level playing field in daily life. There are things that must be regulated due to an existing hierarchy. Level playing field is for no one free. Both sides must strive for it. Putting the tasks fittingly in one hand is a smart solution.