Is digitizing old wine in new hoses, or is there more behind it? After IT managers have been trying to be better integrated into the business for years, they continue only to be the supporters of the departments. Meanwhile, all areas are steeped in information technology. No process is free of IT support. Even if users still think that they can do everything by themselves with office tools such as MS Excel, MS Access, MS Word and MS PowerPoint, they have to face the fact that professional data management, analysis and workflow systems form the basis for their competitive advantage. And again, an attempt is made to convince the business through the marketing of an appropriate slogan – i.e. digitization.
Not only the IT departments, but also the hosts of IT consultants are interested in the acceptance. Let’s take a closer look at the aspects which drive nowadays digitization.
- Nothing works without network
Digitalization lives on constant broadband access to the Internet. More or less half of humanity is on the net. In Germany, network availability is about 98% in the city, but only 36% in the countryside. As long as the society does not care about a balanced availability, the areas, which have no net, are excluded from any participation of the new possibilities. The network is the basis that enables digitization today.
- Ubiquitous data
The business processes generate data that describes more and more details in the course of value creation. According to IDC, the data volume is expected to increase to 40 zettabytes by 2020 (40,000,000,000,000,000,000,000 bytes). The data carries the digital content of the business. The handling of this flood of data will be the decisive competence of the future for users.
- Barrier-free programs
IT applications are located in the cloud in a digitized world. Access is available across all types of devices: mainframes, PC’s, notebooks, laptops, tablets, smartphones, PDA’s, RFID readers. 90% of German households have a computer (two-thirds use Outlook as an e-mail program). New models of collaboration will be possible, when access barriers, such as network availability, data protection and the use of the wide range of end devices, are simplified so that the programs receive, process and provide the necessary data in every imaginable environment.
- Standardized procedure
In order to be able to connect the processes spontaneously, they need agreements that ensure that the contact can be quickly established and resolved. Access is cable-based and wireless via WLAN or LTE/4G. As soon as this becomes possible outside the high-security wings of the companies, the operation of the business becomes independent from the traditional offices.
- Digital culture
In the digital world, businesses take place at unusual speeds and durations. For this purpose, also the employees must be able to quickly change from one idea to another. On the one hand, they must be ready to try new things spontaneously, to evaluate the results, but also to quickly let go unfavorable solutions. In order to be agile, work and responsibility have to be reorganized. A digital culture is closely related to a learning organization. This becomes apparent, when no negative consequences arise for the actors in the case of failure.
Bottom line: Digitization is a new attempt of penetrating the working world with information technology. Nothing really new happens. Long-known technologies are now so powerful that they can finally fulfill the promises of the last 20 years. The elements are now seamlessly interlinked – as long as the right basic conditions have been created. The net is as important to it as breathing in the air to people. The data are the blood cells that carry the oxygen to the place, where it is needed. The programs form the organs that process the oxygen for the survival of the whole organism. For this purpose, over time procedures have been developed to ensure operations. If the organism then also has an attitude that allows all participants lifelong learning, nothing impedes a digital culture. The above points show the essential requirements that really comprise digitization.