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Creating controllability step by step

A utopia of total control was described again and again in books and movies. Think about 1984 by George Orwell, where Big Brother has control of the most private spheres of life. Or remember Fahrenheit 451 by Ray Bradbury, in which the possession or reading of books is legally forbidden and where the pervasiveness of the mass media in private life is well illustrated. These conceptions of the future that are shown in many science fiction stories provide an unattractive end state that was surely not developed at one go, but gradually. The required bases for such scenarios do not evolve from one day to the other. The whole begins completely innocently, by creating the controllability step by step.

Ueberwachung

The utopias provide only scrappy ideas, if at all, how these controls are created. The following steps show a possible scenario.

  1. Develop appealing offerings
    Everything starts with the technical feasibility. New products and services provide attractive solutions that are becoming by and by affordable for most of the consumers. With the television the unidirectional connection of spectators began. Broadcasts were sent from one sender to many receivers. With the Internet we have the bi-directional connection between many senders and many receivers. In this case there is also data transmitted that does not serve the actual purpose (e.g. duration, frequency and the interests of the users). On this basis further applications are possible, like the navigation system, cashless payment or the electronic passport. These applications transfer more and more confidential data.
    The users are thereby bound into the future control system, without being aware, how much they reveal about themselves.
  2. Free use through advertisement and handing over data
    For high prevalence more and more free or at least cheap offers are made that are “paid” with the supply of data. The users cannot determine, which data is getting exchanged with the data release or the regular update of the app.
    For data fisher men, like the global secret services, it is a smart approach to develop an attractive software that supplies them directly with the appropriate information.
  3. Creating laws and regulations
    This procedure becomes legal by explicitly confirming the terms and conditions of an app by the users – without this confirmation one would not get the software. One suggests security to the citizens by limiting the duration of the data storing and, for example, the necessity for a judicial decision for using the data. This is raising the question, which spies would have ever been made responsible for their illegal bugging and monitoring actions. This makes the juridical question questionable.
    The apparent rule of law is pure sham, as long as national borders and the nearly impossible control of their activities as well as the national self-interests provide the operators sufficient free space.
  4. Facilitating exhaustive tracking
    We weave today inadvertently a close meshed net of our behavior with the introduction of mobile offers, like the mobile phones, computers, navigation systems, location-dependent services and applications for detecting vehicles and packages as well as our individual browsing behavior. And everything can be found in the data storages of the Cloud. Calling a competitor of your employer by phone and the download of internal documents and the trip to this enterprise permit already nowadays unpleasant conclusions.
    The infrastructure is already there. As soon as unscrupulous persons receive the access, we are in a still more terrible 1984.
  5. Abolish alternative offers
    In order to guarantee all this it is helpful that alternative behaviors are no longer available. With the conversion of payphones from coins to calling cards it is any more possible to phone, without storing the connection details. The abolishment of cash, as it is getting real in Scandinavia, makes it impossible to pay, without having the payment documented. The electronic passport guarantees that all border crossings can be evaluated.
    As soon as those aspects of our everyday life are virtualized, everything is in the hand of those, who have control of this system.

This is nota re-narration of 1984, but a list of steps that lead to a pervasive monitor. With a close look, we will recognize that we let these steps already behind us in those regions of the world, where constant supply of electricity and information already exists. Occasional attempts to use these channels with appropriate filters for censorship leak out. This is not a classical end time scenario of conspiracy theoreticians, but our current reality. With the divulgence of governmental secrets by Snowdon, we had to learn that our fantasy is not big enough, in order to be able to imagine the current practices.

Bottom line: We already overhauled the utopia of George Orwell with today’s technical possibilities. The controllability of all people is technically possible today. If the scruples of those, who have the control, continue to disappear or control is taking over by a strong power, we will be in the position of Winston Smith – only with drastically expanded consequences.

Commitment happens inside

Enterprises are using tools for the administration of employees – the planning, procurement, employment, administration, development and controlling of the personnel. The employees are encouraged, retained, satisfied, developed and appreciated. The most important element is the commitment that enables the employees to engage themselves in the enterprise. Unfortunately the commitment always happens inside and therefore it is not directly attainable for HR managers.

Commitment

There are three possibilities to stimulate the commitment: formal, contentual and personal amplifiers.

  • Formal amplifiers
    Formal amplifiers are administrative measures that are tailored to an enterprise. They support acceptance by providing collaboration guidelines, role clarity, leadership and sponsorship tools. The collaboration guidelines that should be available in the context of the governance include defined reporting processes, the interaction, employee participation and similar. The role clarity is achieved by documenting the essential roles with their tasks, authorities and responsibilities. The leadership tools are characterized by comprehensible evaluation systems, clear leadership style, explicit target agreements, periodical feedback talks and similar instruments. The sponsorship tools are not only for commitment amplifying, but also for increasing the sustainability. This includes training, skill, and career development programs as well as performance-oriented incentives. Extend your current initiatives with appropriate amplifiers, in order to make it easy for your target group to commit.
  • Contentual amplifiers
    The contentual amplifiers are the most varied, because they are topic-oriented amplifiers that result from the field of work. They include interesting tasks, a variety of offers, focus on competency-oriented elements, and open exchange of information as well as challenges that maintain autonomy that are innovative and support changes. Interesting tasks appeal the personal interests of an employee. The variety of opportunities comes from various, cross-functional projects that allow a broadening of knowledge. Competency-oriented elements, like certifications and diploma, should be integrated into the measures. Exchange of information is realized by an open exchange of the contents. Challenges emerge from new topics, cross-functional and personal responsibility. Take a look at your initiatives from the perspective of your teams and make your tasks more attractive contentually.
  • Personal amplifiers
    The personal amplifiers are the most sensitive, because they are tailored to the interests of individuals that are triggered by internal control conviction. They evolve through the feeling of self-efficacy, justice, satisfaction and curiosity. Internal control convictions are conveyed by choice, creative and decision freedom. Self perceptible authority (self-efficacy) results from recognition of existing skills and personal offers. Justice is transferred by openness, fairness and legal certainty. Satisfaction results from a desired involvement of the target group into the overall happenings and the creation of an attractive identity. Curiosity can be satisfied by a respective exchange of information. Consider personal incitements and provide enough space for creativity for the individual people.

The commitment amplifiers are often used without a plan. One can boost the commitment by integrating the three amplification areas into the assignments and by using the other HR-tools (Personal development, incentive systems, and creation of an attractive working environment).

Bottom line: Even if commitment happens internally, there are various approaches to stimulate it. Formal amplifiers use administrative tools, contentual amplifiers use business challenges and the personal amplifiers use the individual interests, in order to facilitate the commitment of the employees.